WTW acquires Michigan-based ProfitGuard. Click here to read the full press release…

Know Your Customer (KYC): Reducing Risk Through Insight and Understanding

KYC is the process of verifying a business’s identity, financial health, and legitimacy. This includes:

  • Validating legal status and ownership structure
  • Reviewing financial statements and credit data
  • Understanding trade history with suppliers
  • Monitoring ongoing transactions for anomalies

KYC policies should extend far beyond prospects. An organization’s circumstances are constantly evolving. That’s why it’s essential to regularly reassess long-standing customers to ensure there have been no significant changes that could impact their ability to meet trade obligations.

Why KYC Matters

The industrial sector faces unique challenges:

  • High-value transactions: A single default can cause significant losses
  • Global exposure: Cross-border deals bring regulatory and geopolitical risks
  • Fraud risk: Shell companies and fake buyers are a real threat
  • ESG pressure: Ethical sourcing and transparency are under the spotlight

How KYC Reduces Credit Risk

A strong KYC roadmap enables companies to:

  • Make smarter credit decisions with accurate customer profiles
  • Prevent fraud by verifying legitimacy up front
  • Spot early warning signs of financial distress
  • Stay compliant with trade and anti-money laundering (AML) regulations
  • Reduce bad debt

Practical Steps

To integrate KYC effectively, businesses should:

  • Establish tiered KYC protocols based on transaction size and geography
  • Utilize advanced technology like AI to automate routine tasks and identity abnormal behavior
  • Train teams on red flag identification and compliance procedures
  • Maintain a detailed log of verification documents and customer credit history
  • Partner with credit reporting agencies like ProfitGuard, or consult credit and political risk specialists such as WTW, to gain deeper, data-driven insights

Bottom Line

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